REFUND POLICY

Last Updated May 21, 2024

Thank you for subscribing with us. We hope you are happy with your subscription. However, if you are not completely satisfied for any reason, you may ask for a full refund only. Please see below for more information on our return policy.

For Transformer:

A Customer must seek a refund for the fees already paid within fourteen (14) days of the subscription date. The subscription date starts from the date of the first class/session of the relevant program subscribed by the customer. We shall not entertain any requests related to refund of fees after the expiry of the Refund period.

We do not provide refunds for the lack of usage, dissatisfaction with the Program or for any reason whatsoever after the expiry of the 14 day Refund period.

For Evolve:

Customers must request a refund for fees paid within ten (10) days of the subscription date. The subscription date starts from the first class or session of the subscribed program. Any refund requests made after this period will not be considered.

Refunds are not available for lack of usage, dissatisfaction with the Program, or any other reason after the 10-day Refund period ends.

For Data Science & ML:

To be eligible for a refund, customers must submit their request within fourteen (14) days of the subscription date, which begins on the first day of the program’s initial class or session. Refund applications received after this period will not be accepted.

We regret that we cannot issue refunds for unused subscriptions, dissatisfaction with the Program, or any other reasons after the 14-day Refund period has expired

For Data Analytics:

Customers are required to request a refund for the paid fees within fourteen (14) days from the subscription date. The subscription date is defined as the date of the first class or session of the program subscribed by the customer. Refund requests will not be considered after the Refund period has ended.

Please note that refunds will not be granted due to non-usage, dissatisfaction with the Program, or any other reason once the 14-day Refund period has lapsed.

REFUND PROCESS

To initiate a refund, the Customer has to inform us in writing regarding the same & seek the refund before the expiry of the refund period.

IT MUST BE NOTED, THAT NOTWITHSTANDING THE MODE OF PAYMENT USED FOR PAYING THE FEES, THE REFUND SHALL ALWAYS BE MADE TO A BANK ACCOUNT (AS PER THE DETAILS PROVIDED BY THE CUSTOMER) THROUGH NEFT/IMPS/RTGS OR SUCH OTHER FACILITY AS DEEMED FIT BY BOSSCODER. WE MAY REQUEST INFORMATION/DOCUMENTS (WHICH MAY INCLUDE A CANCELLED CHEQUE PERTAINING TO THE BANK ACCOUNT OF THE CUSTOMER) TO VERIFY YOUR CREDENTIALS AND DETAILS OF THE BANK ACCOUNT BEFORE INITIATING THE REFUND. WE SHALL STRIVE TO PROCESS THE REFUNDS WITHIN THIRTY (30) DAYS OF RECEIPT OF ALL THE RELEVANT INFORMATION AND DOCUMENTATION FROM YOU IN THIS REGARD. We do not provide refunds for the lack of usage, dissatisfaction with the Program, or for any reason whatsoever after the expiry of the Refund period.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: ask@bosscoderacademy.com

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